TRG JapanLearn through play

Safeguarding

Lesson spaces should feel safe, visible, and accountable.

Our technical controls support—not replace—professional safeguarding practice and teacher vetting.

Age-aware classrooms

Learners under 16 use a teacher-owned Google Meet. Learners aged 16–17 may use Discord only with recorded guardian consent. When a minor uses Discord, their guardian and designated safeguarding staff have channel visibility.

Communication boundaries

Teachers must not privately message minor learners. Lesson communication stays in the authorized classroom, where access and lifecycle events can be audited.

Guardian control

A guardian owns billing, consent, booking, and learner-profile management for minors. Guest learners must be eligible and accept before a classroom is provisioned.

Reporting and retention

Safeguarding reports and audit events are restricted to designated staff. Final retention periods, response targets, escalation contacts, and regional obligations will be set in the reviewed launch policy.